Obtaining ISO 27001 and ISO 9001 certifications goes beyond the simple recognition to be exhibited commercially or in your community.
For CloudFire, in fact, being certified means embark on a journey which requires constant commitment. Commitment that aims to ensure that data, within a specific Cloud infrastructure and related services, are always managed following information security best practices and, at the same time, register a increasing the effectiveness and efficiency of internal processes. The goal to be reached in this path, in fact, becomes to increase the competitiveness of CloudFire in the market thanks to the improvement of satisfaction of our customers And to them Loyalty.
From the beginning, we have managed every data with extreme attention, gaining the trust of our customers and partners over time. However, our approach and philosophy to always go one step further, have pushed us to organize ourselves to obtain ISO 27001 and 9001 certifications.
The certifications just mentioned are precisely two international regulations that outline the guidelines for information security management and the requirements for a quality management system.
We are aware that certifications must be maintained over time, presenting and implementing projects and continuous improvements, but we are sure that this path related to ISOs and Certifications is only the beginning for CloudFire.
In this article we review the first steps and the first activities of CloudFire in terms of Compliance and Security and how these choices of ours are an advantage for you you are reading.
What was our path to obtaining ISO 27001 and ISO 9001 certifications?
Once the ISO 27001 and ISO 9001 certifications were set as a goal, it was necessary to define the stages of this path. And in general, the objectives of the Information Security Management System (ISMS) perfectly reflect the steps taken in recent months:
- Understand CloudFire's compliance needs;
- Establish information security management policies and objectives;
- Implement controls and measures to manage the organization's overall capacity to deal with information security incidents;
- Monitor and review the performance and effectiveness of the ISMS;
- Continuously improve the organization's information security based on objective measurements;
- Adopt an organization model based on an integrated approach to business processes;
- Define the responsibilities and professional growth paths of the resources employed.
Concretely, to protect the confidentiality, integrity and availability of business information, the first step was therefore to identify potential problems related to information in CloudFire, through a risk assessment, a central theme when it comes to information security management. Later, we implemented actions of risk mitigation or treatment to prevent such problems from occurring, by implementing security controls. We have also focused on identifying and measuring the processes that generate value to the market, considering the company as a group of customer-suppliers linked together.
Once the previous steps have been confirmed, we then dealt with specific audits who have recognized compliance with the regulations ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO/IEC 27018:2019 and UNI EN ISO 9001.
The result is the result of a meticulous journey, however facilitated by a structured working method, innovative tools and attentive collaborators. In addition to internal figures such as Cloud Engineer, CEOS, CTO and Head of the Integrated Management System (RSGI), in fact, were essential external advisors than B&P Solution and OM.EN srl who have supported us in drafting and implementing every documentation and procedure.
The winning approach, which allowed us to obtain certifications in about four months, was certainly to plan the construction of amulti-standard integration.
Therefore, by adopting a Integrated Management System, we have started a process of integration and optimization of business processes that has allowed us to obtain:
- reduce redundancies and duplication of operations;
- eliminate overlapping procedures;
- optimize the time spent (both on the part of the Management and on the part of the employees);
- increase the efficiency of business processes through better resource management;
- carry out a single audit in areas where standards overlap.
Why are we certified?
We will not go into the details of each certification obtained, which you can always consult hither, but it's interesting to understand the reasons that led us to obtain these certifications:
- consolidate sustainable business performance;
- demonstrate our commitment to the quality of our processes;
- certify the compliance of CloudFire's information security management system with the reference standard;
- confirm our ability to manage and mitigate risks, nurturing trust on the part of our stakeholders and the satisfaction of our customers.
What does it mean for you that you rely on CloudFire?
Easy, it means you can get a series of warranties and Securities that can do your job and lighten you up in terms of protecting company data. Among these mainly:
- resilience in the face of cyber attacks and abnormal events;
- security of the IT infrastructure on which you activate CloudFire services;
- identification and management of risks by the CloudFire Team related to information security;
- integrity, confidentiality and availability of your data;
- reliability and competence of Cloudfire personnel regarding security;
- prevention of costly accidents and operational blockages;
- compliance with the GDPR;
- Consistent high quality services and products.
Concluding...
This first step towards better Compliance and Security in CloudFire has led us to obtain certification UNI/EN ISO 9001 for quality management and UNI/EN ISO 27001 for security measures to protect information.
In this regard, the standard also includes two extensions focused precisely on the cloud:
- ISO 27017 which defines advanced controls for cloud service providers;
- ISO 27018 which involves the development of procedures focused on the protection of personal data in the cloud.
However, this is only the beginning and soon we will surprise you with additional ISO and certifications! 🚀
